Services Available




Warranty

WARRANTY INFORMATION. . . .



































Terms of Limited Warranty Barbs Bits & Bytes PC Sales/Service warrants its products against defects in material and workmanship as follows:

Standard Limited Warranty THIS WARRANTY IS FOR THE ORIGINAL CUSTOMER AND IS NOT TRANSFERABLE.

Barbs Bits & Bytes warrants to the customer that the hardware system (not including software) will be free from defects in material and/or workmanship for the period of time of the warranty from the date of the invoice.

Warranty plans include one year for new systems parts & labor, 6 months on used/refurbished systems parts & labor/parts after 6 months to one year. An extended 3 year limited warranty (parts/labor first year/parts after first year) is available on new systems with the purchase of self-regulating UPS surge protector. This warranty applies to the components comprising the system unit, including: CPU, motherboard, memory, hard drive, floppy drive, video card, cd-rom drive, faxmodem, keyboard, mouse, monitor, case, power supply and other standard internal components normally carried and offered for sale by Barbs Bits & Bytes.

During the warranty period, Barbs Bits & Bytes will correct any defects in material or workmanship, or any failure of the hardware system to conform to written specifications. Barbs Bits & Bytes will perform all warranty repairs and restore the system to original condition. Any replacement parts/products shall be new or serviceably used, and are warranted for the remainder of the original warranty or ninety (90) days from the date of the invoice, whichever is longer.

This warranty period is not extended as a result of purchasing any additional parts/products from Barbs Bits & Bytes or upgrading a Barbs Bits & Bytes system. The customer must promptly notify Barbs Bits & Bytes if there is a defect in material or workmanship. Barbs Bits & Bytes must receive notice of all events before expiration of the warranty period. Peripheral devices such as scanners, speaker sets, external drives, backup media and power protection devices are only covered under their respective manufacturer’s warranties.

Terms of Limited Warranties
Any claims under the Limited Warranty must be made before the end of the applicable warranty period. During such period, Barbs Bits & Bytes will, at its option, repair or replace any part covered by the Limited Warranty which is determined by Barbs Bits & Bytes to be defective in materials or workmanship; or provide a credit or refund.

Some problems or defects may require a reformat or replacement of a Hard Disk Drive. Under such circumstances all data on the disk drive may be lost. Customer is solely responsible for the security of data. Barbs Bits & Bytes shall not be liable for the loss or destruction of data or media resulting from a defect in materials or workmanship covered by this Warranty. Barbs Bits & Bytes strongly advises customer to implement and maintain a daily routine to backup data to minimize the loss of data in the event of Equipment failure. Under no circumstances will Barbs Bits & Bytes be held liable for loss of, or damage to, data or special, incidental, or indirect damages resulting from such data loss.

Barbs Bits & Bytes reserves the right to substitute functionally equivalent new or factory certified used parts. Barbs Bits & Bytes’ responsibility is limited to repair, replacement, credit, or refund, any of which may be selected by Barbs Bits & Bytes at its sole discretion.

The Limited Warranty covers only hardware defects arising under normal use and does not include malfunctions or failures resulting from misuse, abuse or neglect (e.g… exposure to smoke, excessive buildup of dust, etc…), alteration, problems with electrical power, usage not in accordance with production instructions, use of incompatible devices, accessories, improper or insufficient ventilation, acts of nature, improper installation, repairs necessitated by software problems or repairs made by anyone other than Barbs Bits & Bytes or purchaser with the assistance of technical support from Barbs Bits & Bytes. This warranty does not cover systems and/or parts that have been altered, repaired, or serviced by anyone other than Barbs Bits & Bytes PC Service. This warranty does not cover cosmetic damage, damage due to improper power source lack of protection by a quality surge protector, improper operation, maintenance, or mounting. Hardware additions, software not preinstalled by Barbs Bits & Bytes, upgrades, modifications, or configuration changes done by the Customer are not covered by this warranty.
Preventive maintenance, installation, de-installation or relocation services and operating supplies are not included. This warranty will be void if, in the sole opinion of Barbs Bits & Bytes, the product has been damaged by accident, misuse, neglect, misapplication, or lack of proper maintenance or act of God/Nature.

Repairs and parts replacements due to software configuration and compatibility issues or hardware issues resulting from conditions other than normal use as defined above are billed at the standard rate of plus applicable parts cost charges. These fees must be paid prior to the return of the repaired unit.

EXCEPT FOR THE WARRANTIES SET FORTH HEREIN, EQUUS DISCLAIMS ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY APPLICABLE LAW ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.




computer man Surfing